Eli Glinn is the head of EES. Glinn was once a commander in the military and faced the loss of his entire platoon short of one man after he was given inaccurate information. This fact has led Glinn to run a business in which all potential problems are foreseen and planned for. Glinn does not believe in failure and does all he can to avoid failure. In fact, Glinn refuses to take cases that are sure to end in failure.