Who are Miss Furnivall and Mrs. Starks who live in the Manor House? What is Hester and Miss Rosamond's first impression of them?

Miss Furnivall is Lord Furnivall's aunt who is around 80 years old. Mrs. Starks is Miss Furnivall's housemaid who has been with her since she was very young. When Hester and Miss Rosamond first meet the old women they are both a bit fearful of them.