John's most recent secretary, Sharon, sets herself above the rest of John's secretaries through her behavior. Although she is far from perfect or ideal, she is still a step above his previous employees. For John, Sharon will represent unattainable love. Since they never communicate on a personal level — he is shocked to learn she knows his first name of "Jack" — John cannot find fault with her. Instead, he idealizes her for her every trait, including the less-admirable ones.