What is the main conflict in The Management of Grief by Bharati Mukherjee?

The Management of Grief" tells the story of Shaila Bhave, an Indian Canadian Hindu who has lost her husband and two sons in the Air India 182 crash. In third person narration, Shaila recounts the emotional events surrounding the event and explores their effects on herself, the Indian Canadian community, and mainstream Euro-Canadians. The clumsy intervention of a government social worker represents the missteps of the Canadian government in the general handling of the catastrophe.