Who is Mrs. Norris

Mrs. Norris is Lady Bertram's sister and Fanny Price's aunt. Not only is Mrs. Norris a sycophant, but she enjoys keeping Fanny under her thumb because it makes her feel more important. Mrs. Norris doesn't have the wealth or title that her sister Lady Bertram has, so she draws distinctions between herself and Fanny in order to feel of a higher class.