In what way is Anders shown to be hypocritical within the opening scene of the story?

Wolff uses the event of the bank teller abandoning her customers as a way to expose Anders's hypocrisy. The chain reaction happens like this: The bank teller leaves her post to shoot the breeze with another employee, Anders becomes privately incensed, the woman in front of Anders in line complains to him about the teller's actions, Anders pretends not to have felt any ire toward the teller at all, and proceeds to berate the woman in front of him for being overly dramatic.